Hey Disney Virtual Assistant Coming to Disney World Resorts

by | Sep 30, 2021 | WDW Blog

Hey Disney Virtual Assistant will charm and inform guests at Disney World Resorts in 2022

“Hey Disney … find my keys.”

OK, maybe the technology hasn’t reached that level yet, but we’re getting there. Hey Disney is an Amazon device that will bring the convenience of Alexa to guests at Walt Disney World Resorts. The technology was announced this morning as part of a Walt Disney World 50th Anniversary media presentation.

“We’re bringing the worlds of Disney directly to Echo devices with ‘Hey, Disney!’,” said Dave Limp, Senior Vice President, Amazon Devices and Services in a press release on Tuesday. “By combining the strength of Alexa’s technology, with Disney’s unmatched storytelling expertise, we’re creating the next generation of immersive experiences to make guests’ vacations more memorable and giving our customers a way to make their homes a bit more magical too.”

How Does it Work?

Just like your Alexa at home, Hey Disney can hear you wake it up with a key phrase… conveniently, it’s “Hey Disney!” Yes, it’s like you’re talking to the overall entity of Disney magic itself, here.

The Disney Magical Companion is the new Alexa-like personality that will guide to to the second star on the right, and straight on till morning. Or noon. Or whenever you need help.

Once you’ve woken up Hey Disney, you can ask it a question, or request it to do something. In fact, Amazon reports that it has over 1,000 magical interactions to discover.

What Can You Ask Hey Disney?

Dan Soto, vice president of Technology and Digital for Disney Parks, Experiences and Products, told USA Today that guests can ask Hey Disney things like

  • Hey Disney, When is the next bus to EPCOT?
  • Hey Disney, how late is Magic Kingdom open tonight?
  • Hey Disney, can you tell me a joke?
  • Hey Disney, can I get more blankets and towels for our room?
  • Where can I get a Mickey Bar?
  • What’s the fastest way to Animal Kingdom from here?

This is all designed to simplify your stay at Walt Disney World resorts.

What Else Can Hey Disney Do?

Hey Disney doesn’t just answer quick park and resort questions. You can also ask Hey Disney to perform a command that is sure to add some more magic to your stay.

  • Hear from your favorite Disney characters… right in your room!
  • Listen to Disney-inspired soundscapes
  • Play interactive trivia games
  • Go on interactive adventures with Mickey, Dory, and Olaf
  • Listen to your favorite Disney stories
  • Get fun facts about Disney films, parks, and characters

Alexa for Hospitality

Hey Disney is part of Alexa for Hospitality, a division of Alexa that offers in-hotel assistance for guests and staff. It’s a way to personalize the resort stay for guests, and help with simple questions that would otherwise require time spent calling Guest Services.

And when we’re talking about vacation time, we’re talking about vacation money. So asking a handy lil’ room robot about park hours could end up saving you some of those hard-earned vacation hours.

Get Hey Disney at Home

Disney Amazon Alexa Mickey Ears

Want to experience the magic at home? Look ahead to 2022.

You can get the Hey Disney! skill on your home Amazon Alexa. It is poised to have the same fun facts and information as the version in the Walt Disney World Resorts, but may omit some information that is specific to resort guests.

No word yet on a potential cost for the skill, but we’ll keep you posted! If you’d like to be one of the first to know when it is available, go here to be added to Amazon’s mailing list.

Until then, you can Mickey-up your home Alexa right now with this Mickey Mouse stand for the Amazon Echo show.

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Thanks to Disney for hosting us on a 2-night Media Preview of the Most Magical Celebration on Earth where we got to tour and experience many of the exciting updates made for Walt Disney World’s 50th anniversary. #disneyworld50

Posts by Rain Blanken

Rain Blanken is a published author and leader in digital media. A DVC Member, WDW Annual Pass holder, and former Disney Vacation Planner, Rain would live inside Boma if they would just stop checking under the tables at night.

Authored by
Rain Blanken

Rain Blanken is a published author and leader in digital media. A DVC Member, WDW Annual Pass holder, and former Disney Vacation Planner, Rain would live inside Boma if they would just stop checking under the tables at night.
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