Please review our Frequently Asked Questions in order to get a fast and easy answer to your inquiry.
If your question is not covered by the topics listed here, please contact our support team by email at [email protected] or by phone at (844) 393-9624.
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General Topics
Print Edition Support Topics
Visit our shop to purchase your subscription here.
Currently, we are able to ship WDW Magazine to the USA, Canada, Australia, New Zealand, the United Kingdom, and some countries in the EU. If you are interested in having your magazines shipped elsewhere, please contact [email protected] and we will notify you when we are able to add your destination.
Shipping to the USA is included in our prices, but shipping to international destinations is an additional charge – to find out the shipping costs for your location, please visit our purchase page here.
After our initial mailing to subscribers, a limited number of copies of each print edition will be available to purchase online HERE– but when they are sold out, they’re gone forever!
After our initial mailing to subscribers, a limited number of copies of each print edition will be available to purchase online here – but when they are sold out, they’re gone forever!
The quarterly subscription payment option allows you to make smaller payments more frequently – instead of paying for an entire year up front, you’ll only pay for 3 months of your subscription at a time, but you’ll still get an issue each month!
You can add-on the digital edition by upgrading to the bundle here.
Here are the details of how to unsubscribe from WDW Magazine. To turn off Automatic Renewal from PayPal:
- Log into PayPal
- Find the Profile tab and click it
- Click on My Money
- Choose preapproved payments
- Find CTSA LLC
- Where it says Status choose Cancel
To unsubscribe if you didn't use PayPal, send a message to [email protected] saying you would like to unsubscribe.
If you are a Print Editon or Bundle Subscriber, please be aware that due to mailing circumstances beyond our control, it may take several weeks for your issue to arrive. If you do not have your issue by the last day of each month (ex: March 31st for the March issue), please send an email to [email protected] - prior to that date we are unable to investigate missing issues or re-send issues. You have until 6 months past the issue date to report missing issues (ex: September for the March issue) - after that time we are unable to accomodate the re-sending of issues.
WDW Magazine was established in 2013 as a digital publication and added a companion print edition in 2019.
Please send a message to our Customer Care team at [email protected] and they will assist you with this change.
If your issue was damaged in transit, please take a picture of the damage and email it to [email protected] so we can send you a replacement.
For lost or missing issues, we will send a replacement only in the month following the issue release date. For example: if you are missing the December issue, please contact [email protected] AFTER January 1st to request a replacement.
Send a message to our Customer Care team at [email protected] and they will assist you with this change.
Digital Edition Support Topics
Order your Annual Digital Subscription HERE.
Order your Annual Digital Subscription here.
After you complete your order, you will receive a welcome email with your login and instructions for accessing all of our issues. If you do not see your welcome email, please contact [email protected] and our Customer Care team will be happy to assist you.
Please note, Digital Edition subscription does NOT give you access to the app version. That is a separate purchase made through the App Store.
No, you can enjoy you Digital Edition on any internet browser on any device that supports PDF files.
Yes – our Digital Edition is available worldwide. Currently, we only publish in English.
The web version of the magazine is not compatible with the Apple or Android apps. You can view the web version at WDW-Magazine.com
Send a message to our Customer Care team at [email protected] and they will assist you with this change.
Subscribing to Both Print and Digital
To receive both editions, please purchase a Bundle Subscription here.
Yes! Digital can be added to a Print subscription together at a savings over buying both items separately. Learn more and order The WDW Magazine Bundle HERE.
Send a message to our Customer Care team at [email protected] and they will assist you with this change.
WDW Magazine Apple and Google App Support Topics
It is possible to subscribe to a version of the Digital edition of WDW Magazine through Apple or Android Apps. While these options include the same great content as our web-based Digital Edition, the purchase relationship is between you and Apple or Google. In accordance with the privacy policies of these companies, we have no access to your customer records and cannot confirm your subscription or assist with account issues. Please contact the service provider directly for technical or account issues.
If you need further assistance, please contact Apple support or Google support as appropriate.
No, the App version is a separate purchase from our web version.
Working with WDW Magazine
Find more information here.
For other inquiries, please reach out to [email protected].
If you need any other help be sure to email us at [email protected].