Support – WDW Magazine

General Questions

Here are some general questions and answers about WDW Magazine.

You can always send a message to our Support staff who will be happy to answer your questions.

Click on the question to see the answer.

Currently WDW Magazine is online only. Due to printing costs it’s not feasible to print and mail the magazine for a reasonable price.

WDW Magazine is a monthly publication with occasional extra issues for our subscribers.

Officially, the magazine issue is published on the 1st of every month. However, we usually finish a day or two early.

A subscription to WDW Magazine gives you –

  • Access to all current, past and special issues
  • Access to our subscribers only Facebook group
  • Special discounts on our other products
  • and more…

WDW Magazine is a monthly online magazine that has roughly 12o pages. The newsletter is a weekly informational newsletter that works as a supplement to the magazine.

The Web Version of WDW Magazine

The web version of WDW Magazine is available at WDW-Magzine.com.

To access your subscription –

  • Go to WDW-Magazine.com
  • Login with your username and password
  • Click on Home in the navigation bar
  • You will see a personalized home page where you can access individual issues and more
Yes, all issues have a Download PDF link at the bottom of the page. Click on that link and you will be able to download the issue.
Yes, click on the Preview link on the menu bar and you will be able to vies a short preview of our monthly issues. The Christmas issues are all free and you can view the complete issue.
Yes, all issues have a Download PDF link at the bottom of the page. Click on that link and you will be able to download the issue.

It makes us sad when someone wants to unsubscribe, but we understand that things change.

To unsubscribe, send a message to Support and we’ll take care of it. (No we won’t try to 

The Apple App version of WDW Magazine

Here are the questions and problems for the version of WDW Magazine found in the Apple App Store.

Sometimes the App loses subscription data. Here’s what to do, first;

  • Open the app
  • Click on the big yellow Subscribe button
  • Choose Current Subscribers
  • Hit Restore All Purchases

That should reset most problems.

If it doesn’t then;

  • Delete the app
  • Reload the app from the Apple App store
  • Restart your device
  • Repeat the steps above

If that still doesn’t work, at the bottom of the home page there is a button named Settings. Click on that and send us a message detailing the problem using the Contact Us link.

There are a few things that can interfere with downloading issues.

Not enough memory – if your device doesn’t have enough memory the download will not finish. One way to fix this is to delete old issues to free space for the new issue then redownload the new issue.

We do not use the account number function of the Apple App. You do not have an account number.

If you are prompted to enter an account number follow the instructions from “I’m a subscriber but my App is telling me to purchase”.

We do not use the account number function of the Apple App. You do not have an account number.

If you are prompted to enter an account number follow the instructions from “I’m a subscriber but my App is telling me to purchase”.

When you subscribe to the Apple App there is a FREE Trial period. You will not be billed for WDW Magazine until the trial period has ended. That can be from one week to 3 months depending on your subscription.

The Android App version of WDW Magazine

Here are some questions and problems for the Android App version of WDW Magazine.

We do not use the account number function of the Apple App. You do not have an account number.

If you are prompted to enter an account number follow the instructions from “I’m a subscriber but my App is telling me to purchase”.

The Android App automatically looks for previous purchases upon launch.

If it finds previous purchases then they will be restored as the app loads.

However, if they do not automatically appear, here are steps to restore Android app purchases.

  • Download previously purchased & downloaded apps
  • If you get a new device, remove an app to free up space, or reset your device, you can reinstall the app without purchasing it again.
  • If you have multiple devices, you can install the app on all of your devices without purchasing the app again.

You can quickly find free or paid apps that you previously downloaded.

  • Find and download your apps using your mobile device
  • Open the Google Play Store Google Play Store app
  • Touch the Google Play Store Play Store icon and select My Apps.
  • Visit the All category.
  • Select an app you’d like to install, then touch the Install button on the app’s detail page.

Can’t find previously purchased or downloaded apps

If you can’t find an app on your My Apps page that you previously purchased, or you’re being asked to purchase an app that you already bought on Google Play, make sure that you’re signed in to the same account as the one you used when making your purchase.

Check which account you’re signed in to when using your mobile device

  • Open the Google Play Store Google Play Store app.
  • Touch the Google Play Store Play Store icon to see which account you’re currently using.
  • To change accounts, touch the Selector dropdown arrow and select a different account.

Although purchases can’t be transferred between Google Accounts, you can install apps that you purchased using a different account by signing in to your Google Play Store app using the associated account, then reinstalling the apps on your device.

To unsubscribe from the Android App;

  • Launch the Google Play Store app.
  • Tap Menu -> My Apps -> Subscriptions and tap on the app of the subscription you’d like to cancel.
  • Alternatively, tap Menu -> My Apps -> Tap the app of the subscription you’d like to cancel -> Tap the app’s details page.
  • Tap “Cancel” and “Yes” to confirm the cancellation.
  • Now, the status of this Subscription has been changed from Subscribed to Canceled.

Other questions

For other questions please contact us at support@wdwmag.com. We want to make sure you have the best experience possible.

Comments 2

  1. (Private) I already unsubscribed to the magazine more than a month ago, so why am i being charged again for another subscription?

Leave a Reply

Your email address will not be published. Required fields are marked *