Curious how to leave a Cast Compliment for an outstanding Walt Disney World Cast Member? We’re sharing what you need to know!
Walt Disney World Cast Members are deeply committed to creating magical moments for the Guests they meet. When a Cast Member does something outstanding for us, how can we create that magic back for them?
Although Disney has a fantastic recognition system, a lot of great moments can go unnoticed by “the big cheese” (pun intended), because Disney is such a huge operation. Because of this, Disney has made it really easy for Guests to formally compliment their Cast Members. The next time a Cast Member does something exceptional for you or your family you should consider using one of the recognition systems.
Leave a Compliment in My Disney Experience or the Disneyland App
The easiest way to leave a compliment is on the My Disney Experience or Disneyland Resort apps. To send a compliment, simply navigate to the bottom of your app’s menu screen and select the “Cast Compliment” button. There, you’ll enter the Cast Member’s first name, hometown, and click submit. They’ll be alerted that they were sent a compliment!

Photo Courtesy of Disney
Ask for the Manager
At Disney World, managers are called “Leaders” and they always love hearing how special their Cast Members are. Ask for the Leader at the location where your magical moment happened, and you can tell them how extraordinary your Cast Member experience was.
Tell Guest Relations
Every park has a stellar Guest Relations team, and the Guest Relations building is usually located right at the front of the park (outside the entrance and inside the entrance). On your way out of the park, you can let Guest Relations know the magical moments that you experienced throughout the day.
They will be sure to send your Cast Compliment over to the right department, but keep in mind that the lines to speak to Guest Relations are usually fairly long at the end of the night, so the earlier you speak to Guest Relations, the better!


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