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47 Comments on “Contact”

  1. I no longer subscribe to the magazine and I am still getting charged the $4.99 on my credit card. Can you please removed it off my charge card.

    1. WDW Magazine is a digital product. We do not create a paper version. We do offer a download option where you can print it on your printer.

      Carl Trent

        1. If you ever make a paper monthly magazine, I would be thrilled to pay for it. Virtual or emagaxines do nothing got me. I need it in my hands. Thanks( and no I am not over 50)

  2. I paid for an annual subscription and it keeps asking me to join! I have missed the last 2 months. I’m at WDW now and the magazine would have been helpful

    1. Teresa,

      You are all set up. You should be able to login to http://wdw-magazine.com with your username and password at anytime on any device. If you are trying to access the App, there are some extra steps you have to take on your device (Apple and Google’s rules). Send us an email at support@wdwmag.com and we’ll get you all fixed up.

      Carl Trent

  3. On Dec, 30, 2016 I charged my credit card $47.99 thinking this was a print magazine subscription. I now understand it was just online. I would like credit since I misunderstood. Please credit my card or contact me as to how this can be credited….thanks

  4. Hi Carl,

    My annual subscription just renewed today. I was hoping I could upgrade to include the discount club.

    Thanks in advance 😀!

    Kris Schulz

  5. I can’t view the magazine issue I have paid for because it says my account is still pending. However, PayPal says it has cleared and the money has been taken out of my bank account. It has been 10 days since I initially tried to purchase the issue. I would like to be able to view it prior to my upcoming vacation.

    1. Matt,

      You should be able to access it now. It’s a little glitch with Paypal when you use an e-check. The verification process takes a couple of days and we missed the update. Sorry.

  6. I am interested in the $57 bundle, but I would like the coupon to be for the 2017 calendar not the 2016 one

    Thanks

  7. I am still trying to get to my magazine. I purchased an annual subscription back in November. When I go to ” Open” it pops up and says ” purchase” I have already purchased the magazine and received the wall calendar. It’s March already. I would either like to be able to get to the magazine or I would like a full refund. Thank you.

    1. Teresa,

      The app is kind of a separate deal. You subscribed to the web version which is here. You can access your subscription by logging in here with your username and password. When you get logged in you’ll see the member page where you can access all the issues.

      If you need help with the username and password, just send us an email at support@WDWMag.com

      Carl

  8. You say that to view offline you need to scroll to bottom of page once you are in the issue to where it shows the price but there is nothing like that on mine. How do I save it and view it offline on my ipad???

    1. Melissa, at the bottom of every issue there’s a Download PDF link. That’s where you download. You can also open Safari and login on your iPad and see everything just like on your desktop.

  9. I was reviewing my credit card statement and noticed I was charged twice for a renewal. Is this correct or was I over charged? Thanks!

  10. I Currently reserve wdw magazine I was as many under the impression it was a magazine you reserve through the mail I will continue to reserve till my year is up put I do not want to renew total not worth money how do I cancel after my year is up.
    Thank you

    1. Connie,

      WDW Magazine is an online publication. You can view all of the issues by logging in with your username and password you received when you subscribed. You can enjoy over 45 issues when you login along with some other goodies.

      If you have any questions or to cancel your renewal contact support@wdwmag.com.

  11. With a yearly subscription, when would I have to cancel by to not be charged another year, if I decide to not renew? Also, can you download your paid issues?

  12. I would like to subscribe for a year to try it, but I don’t want it to automatically renew, I want the option to renew or not, is that possible.

  13. I am getting charged a monthly fee but am not sure where it is sending I would like to find all of the magazines. Can you help?

    1. Karen,

      WDW Magazine is a online publication. You can view all of the issues by clicking Login and using your username and password that you got when you signed up. If you need some help with that send us an email at suport@wdwmag.com and we’ll get you all set up.

      Thanks,
      Carl Trent

      1. Although I’m still in my one month free trial, I’ve decided not to subscribe to the WDW Magazine and I’m having a hard time figuring out how to cancel this. Can you please help?

  14. Hi, I am interested in your Magazine. I thought I saw an issue for Adults Only, was I mistaken? Don’t see it in the preview.

    1. Debbie,

      The November issue was digital only. The three issues in the Print Trial were August, October and December.

  15. I have been charged for 3 months now and I am unable to log in to view my subscription. I tried using the forgot my password prompt but it says page is unavailable.

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