Forgot Password

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Comments 30

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  1. i am having much difficulty with the web version. It wont allow me to download issue. Can i switch to the app version?

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      Laura,

      I’m sorry. I think you might have purchased one of the apps. I can’t find you in our database (we don’t get information from subscriptions from the apps.)

      You might try checking on your devices.

      If you need more help, contact us at support@wdwmag.com

  2. Just signed up with WDW Discount Club Dad’s Bundle which says it includes the WDW Magazine and I am getting the emails however I can not open the web version.
    Am I doing something wrong?

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  3. I cannot log in and have entered my email several times to have my password reset and have not received a reply yet.

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  4. I get the e-newsletter, and I can log in to the app on my phone. But it does not recognize my email address on the web version. How can I get the magazine on my desktop?

    E

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  5. I just signed up for my apple iPad app and I can’t get into anything. It asked for my name and email when I did the registration. What do I do?

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      Hi John,

      The Apple app and the web version (this version) are separate systems. Apple doesn’t share subscriber information with us. You should be able to access the Apple app on your iPad. To get access to the web version, send us an email at support@wdwmag.com and we’ll get you set up.

      Thanks,
      Carl

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  6. I purchased the yearly subscription and when I try and login it asks for an account number which I was never given. I paid for this via iTunes subscriptions

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      Kenneth,

      To reset your iTunes subscription, open the app, click on the Subscribe button and choose Restore All Purchases. That should get everything back.

      If that doesn’t work send us an email at support@wdwmag.com and we’ll help you get things straightened out.

      Carl

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  7. Can you help? I can’t remember my username or password (or at least one of the two). I have logged in before but am having trouble now. Thank you!

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